1. Introduction
Smoothly AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email generation service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Processed securely by Stripe. We never store your full credit card numbers.
- Email Context: The text and instructions you provide for email generation.
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (features used, emails generated)
- IP address and approximate location
3. How We Use Your Information
- Service Delivery: To generate professional emails based on your context.
- Account Management: To create and maintain your account.
- Payment Processing: To process subscriptions and billing.
- Service Improvement: To analyze usage patterns and improve our AI.
- Communication: To send account-related notifications and updates.
- Security: To detect and prevent fraud or abuse.
4. Data Retention
- Email Context: Temporarily processed and not permanently stored after generation.
- Generated Emails: Not stored on our servers after delivery to you.
- Account Data: Retained while your account is active and for 30 days after deletion.
- Usage Analytics: Aggregated and anonymized data may be retained indefinitely.
5. Data Sharing
We share your information only with:
- Google AI (Gemini): Your email context is sent to Google's Gemini API for processing.
- Stripe: Payment information for subscription processing.
- Legal Requirements: When required by law or to protect our rights.
We do not sell, rent, or trade your personal information to third parties.
6. Your Rights (GDPR/CCPA)
You have the right to:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and data.
- Portability: Receive your data in a structured format.
- Opt-out: Unsubscribe from marketing communications.
To exercise these rights, contact us at contact@smoothly.email
7. Security Measures
We implement industry-standard security measures including:
- HTTPS encryption for all data transmission
- Secure password hashing (bcrypt)
- Regular security audits
- Access controls and authentication
- Data minimization practices
8. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect service functionality.
9. International Transfers
Your data may be processed in the United States where our servers and service providers are located. By using the Service, you consent to the transfer of your data to the United States and other jurisdictions with different data protection laws.
10. Children's Privacy
Our Service is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or concerns, please contact our Data Protection Officer at contact@smoothly.email